Punancy & Cosentino
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Privacy Policy

Punancy & Cosentino

Effective Date: March 24, 2026

Punancy & Cosentino (“Firm,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights regarding your data.

1. Information We Collect

As an immigration law firm, we collect information needed to respond to consultations, assess immigration options, and provide legal representation.

  1. Contact details such as your name, phone number, email address, mailing address, and preferred language.
  2. Case-related details you provide, including immigration history, family information, employment background, travel history, and copies of documents you choose to submit.
  3. Consultation and communication records, including website form submissions, emails, phone calls, SMS or messaging content, appointment details, and follow-up notes.
  4. Technical and usage data such as IP address, browser type, device information, pages visited, referral source, and approximate location based on IP.
  5. Payment and billing information when applicable for legal services, invoices, and related accounting records.

2. How We Use Your Information

We use personal information only for legitimate law-firm business and legal service purposes.

  1. To respond to your inquiry and determine whether your immigration matter is a fit for our services.
  2. To provide legal advice and representation after engagement, including case strategy, filings, and communication with government agencies.
  3. To schedule consultations, send reminders, provide case updates, and answer questions.
  4. To process billing, payments, and internal recordkeeping.
  5. To improve website performance, user experience, and service quality.
  6. To comply with legal, regulatory, ethical, and professional responsibility obligations.

3. Communications and Consent

By contacting us or submitting a consultation request, you consent to receive communications related to your inquiry or legal services.

  1. Communications may include phone calls, voicemail, email, SMS text messages, and secure or standard messaging platforms you choose to use.
  2. Message frequency varies based on your matter and scheduling needs, and message or data rates may apply through your carrier.
  3. You can opt out of non-essential messaging at any time by replying STOP to texts or by contacting us directly.
  4. Even if you opt out of marketing or reminder messages, we may still send communications required for active legal representation, billing, safety, or legal compliance.

4. Data Storage and Security

We apply administrative, technical, and physical safeguards designed for legal-service data.

  1. Access to personal information is limited to attorneys, staff, and service providers who need the information to perform authorized work.
  2. We use commercially reasonable protections such as secure systems, role-based access controls, and protected communication channels where available.
  3. No transmission method or storage system is completely secure, so we cannot guarantee absolute security.

5. Confidentiality and Attorney-Client Relationship

Website use and contacting our office do not automatically create an attorney-client relationship.

  1. An attorney-client relationship is created only after we confirm representation and both sides complete the required engagement process.
  2. Until representation is confirmed, information you send may not receive the same protections as information shared within a formal attorney-client relationship.
  3. Please avoid sending highly sensitive originals, financial account credentials, or other unnecessary confidential materials through public or unsecured channels.

6. How We Share Information

We do not sell your personal information.

  1. We may share information internally with attorneys and staff who support your inquiry or legal matter.
  2. We may share information with trusted service providers that support firm operations, including website hosting, communications, calendaring, document handling, and case-management tools.
  3. When authorized and necessary for representation, we may share information with government agencies, courts, consulates, interpreters, experts, and opposing parties.
  4. We may disclose information when required by law, court order, subpoena, ethical rules, or to protect rights, safety, or operations.

7. SMS Consent and Marketing Restriction

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

  1. Phone numbers and SMS consent data are used only for service-related messaging connected to your inquiry, consultation, or legal matter.
  2. SMS consent is not sold, rented, or used for third-party lead generation.

8. Data Retention

We retain personal information for as long as reasonably necessary for legal and business purposes.

  1. To handle inquiries, consultations, and case intake.
  2. To provide legal services and maintain case records.
  3. To satisfy legal, regulatory, accounting, tax, and professional responsibility obligations.
  4. To resolve disputes, enforce agreements, and protect the firm’s legal rights.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate effectively and understand site usage.

  1. To keep core site features working.
  2. To remember functional preferences where applicable.
  3. To analyze traffic and improve page content and performance.
  4. You can manage or disable cookies in your browser settings, but some website features may not function properly.

10. Third-Party Links

Our website may include links to third-party websites, tools, maps, or social media platforms.

  1. We do not control third-party privacy practices.
  2. Please review each third party’s privacy policy before providing personal information.

11. Your Rights

Depending on your location and applicable law, you may have privacy rights regarding your personal information.

  1. Request access to personal information we maintain about you.
  2. Request correction of inaccurate personal information.
  3. Request deletion of information, subject to legal and ethical retention obligations.
  4. Request limitations on certain processing activities where allowed by law.
  5. To exercise a request, contact us using the contact information below and we will respond as required by applicable law.

12. Children’s Privacy

Our website is not directed to children under 13.

  1. We do not knowingly collect personal information directly from children under 13 through this website.
  2. If you believe a child has submitted personal information, contact us and we will take appropriate steps.

13. SMS Terms and Conditions

SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications: If you consent, you may receive SMS messages related to consultation scheduling, appointment reminders, case status updates, document requests, billing notices, and service follow-ups.
  2. Example message: "Hello, this is Punancy & Cosentino. This is a reminder about your consultation at our Coral Gables office. Reply STOP to opt out of SMS messaging at any time."
  3. Message Frequency: Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments, intake status, or case-related updates.
  4. Potential Fees for SMS Messaging: Standard message and data rates may apply based on your carrier plan. Charges may differ for domestic and international messages.
  5. Opt-In Method: You may opt in by submitting a website form and checking the SMS consent option.
  6. Opt-Out Method: You can opt out at any time by replying STOP to any SMS message. You can also contact us directly at immigration@punancy.com or (305) 461-4349 to be removed.
  7. Help: Reply HELP for assistance, or contact us directly at immigration@punancy.com, call (305) 461-4349, or visit /privacy-policy.
  8. Additional Options: If you do not want SMS messages, do not provide SMS consent on our forms.
  9. Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit /privacy-policy and /terms-and-conditions. Message frequency may vary.

14. Updates to This Policy

We may update this Privacy Policy from time to time.

  1. Any update will be posted on this page with a revised effective date.
  2. Your continued use of the website after updates are posted means you accept the updated policy.

15. Contact Information

Punancy & Cosentino

Immigration Law Firm

1550 Madruga Ave, Suite 514, Coral Gables, FL 33146

immigration@punancy.com

(305) 461-4349

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